Privacy Policy

Last updated: 25 April 2025

At The Pet Au Pair, we’re committed to respecting and protecting your privacy. This policy explains what personal information we collect, how we use it, and your rights under UK data protection law.

1. Who We Are

We’re The Pet Au Pair – a UK-based pet care business offering trusted, friendly pet-sitting and related services. Our website address is: https://thepetaupair.co.uk

2. What We Collect

We only collect the information you choose to give us when using our contact form – usually your name, email address, and any message you send.

We do not collect or store payment details, addresses, pet information, or any other sensitive personal data via our website.

3. How We Use Your Information

We use your contact details solely to respond to enquiries or provide requested information about our services.

4. Cookies & Analytics

We use Google Analytics to understand how visitors use our website and help improve user experience. This may include anonymised data such as:

Pages visited
Device type
Browser type
General location (e.g., city)

These cookies do not identify you personally.

You can disable cookies in your browser settings if you prefer not to be tracked.

5. How We Store Your Data

Our website is hosted securely by Vultr. Any information submitted through our contact form is stored on secure servers and retained for no longer than 14 months, unless you ask us to delete it sooner.